Dr. Hongkai Zhang has taught statistics and operations management courses at ECU for more than ten years. He received a Doctor of Business Administration degree from Louisiana Tech University. He is a member of the Decision Sciences Institute. His research interests include mathematical programming applications and stochastic modeling of capacity allocation issues in manufacturing and service organizations. Since joining ECU in 2000, he has authored/coauthored more than twenty refereed articles, which have appeared in Journal of the Operational Research Society, European Journal of Operational Research, International Journal of Business, Marketing, and Decision Sciences, Applications of Management Science (Editors: K. D. Lawrence & R. K. Klimberg) and other research publication outlets.