The main lobby to the building features a modern look with digital directories, a stock ticker, and news stations. The Citizens Bank Lobby has a tile floor and movable lounge seating for conversation and cafe seating. The Outtakes Cafe is off of the Lobby and a grand staircase leads off the lobby to the Stonecipher School of Business Classrooms on the 2nd floor. The Citizens Bank Lobby can be transformed into a reception area with pub tables.
Citizens Bank Lobby transforms into a winter wonderland during the winter holiday season with snowflakes hanging from the ceiling, a tree, a sleigh with packages, and elves.