Job Title:  Administrative Assistant
Department:  Office of Admissions & Recruitment 
Reports To:  Director of Admissions & Recruitment
FLSA:  Non-Exempt

SUMMARY:
Under the supervision of the Director of Admissions & Recruitment, the Administrative Assistant is responsible for all administrative/clerical duties and will perform duties necessary for the daily operation of the Office of Admissions & Recruitment. This position provides professional support by managing correspondence and reports, providing exemplary customer service and project management/planning.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Confidentiality is a must. This position is a courteous representative of the Office of Admissions & Recruitment on campus with prospective students and their families.

CORRESPONDENCE AND REPORTS:
• Office supply and equipment inventory oversight and maintenance coordination.
• Responsible for retrieving, processing, and routing LEAD cards.
• Assists in entering and maintaining student inquiries and information requests using Jenzabar JX SEM (applications for purchasing and recruiting data base).

CUSTOMER SERVICE RESPONSIBILITIES:
• Handle telephone calls and other written communication. Must be familiar with other areas of campus to help callers with additional questions they may have about our University while using cordial phone etiquette.
• Communicate effectively with all prospective students and their families, students, enrollment counselors, and other members of the East Central University community via phone and e-mail.
• Provide front-line customer service to all internal/external customers, both in person and on the phone.
• Performs general office functions requiring knowledge of correct office procedures and policies. 

PROJECT MANAGEMENT/PLANNING:
• Assist with annual events including, but not limited to Senior Day, Junior Day, Group Tours, and School Fairs. This may include preparation of mass mailings, reserving facilities, catering, receiving reservations, and other event coordination related tasks.
• Coordinates campus visits for prospective students. This involves maintaining the tour calendar, scheduling tours, and creating, canceling and/or rescheduling departmental appointments as requested.

QUALIFICATIONS:
• Ability to effectively manage deadlines on multiple projects.
• Related experience in admissions, recruitment, or other higher education activities, and/or experience with SEM, Slate, COGNOS, Mongoose/Cadence applications a plus.
• Ability to learn and master new technology.
• Establish and maintain effective work relationships with prospective students, students, faculty, staff, and the general public.
• Communicate effectively by phone, in person, and in writing.
• Provide a friendly customer service environment.
• Maintain confidentiality regarding protected personal information.
• Excellent interpersonal skills to be an effective member of the team.

OTHER SKILLS AND ABILITIES:
Must be self-directed, very resourceful, highly motivated, enthusiastic, and possess a positive attitude. Required skills include the ability to synthesize, summarize and communicate information from a variety of sources; and good oral communication, writing, as well as, interpersonal skills. Must be task­ oriented with the ability to complete projects under tight deadlines. Must be skilled in Microsoft Office Applications to include Outlook, Word and Excel.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands to finger, handle, or feel objects, tools, or controls. Specific vision abilities required by this job include the ability to adjust focus. Additional duties of this position may require the employee to walk on campus grounds, as well as, occasionally lifting and loading small amounts of office supplies.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.  

SALARY: $18,000 - $22,000

TO APPLY:  Applications should consist of (1) a detailed cover letter addressing the expectations of the position; (2) a current resume/curriculum vitae; (3) a list of three professional references with complete contact information and a notation describing the work relationship with each; and (4) a completed  *Disclosure Statement. (Official transcripts are required upon hiring.)

Applications should be sent electronically to Employment Services at es@ecok.edu.  Application review will begin immediately and continue until the position is filled.  For more information about ECU, visit our website at http://www.ecok.edu.

 ***Please do not include a full Social Security Number on documents. Please provide only the last four (4) digits. We may never receive your information if a full Social Security Number is listed on any document. Our email system will reject emails if it detects a full Social Security Number, therefore Employment Services will not receive your information. ***

East Central University, in compliance with all applicable Federal and State laws and regulations, does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, sexual orientation, genetic information, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admission, employment, financial aid, and educational services. The following person has been designated to handle inquiries regarding the non-discrimination policies: Employment Services Director, 1100 E. 14th St., Admin. 160, Ada, OK 74820, (580) 559-5260.