Job Title: FINANCIAL AID CLERK/RECEPTIONIST
Reports to: Financial Aid Director
FSLA: Non-Exempt
SUMMARY
This position is responsible for responding to the needs of students, the general public, and staff by providing general information concerning federal, state, and institutional aid programs. He/she will provide specific information to prospective and returning students regarding their aid application and will evaluate and distribute financial aid applications.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1. Responsible for overseeing the outer office area to include student workers.
2. Enter student employment information into the payroll system and work with the Employment Services Office on student payroll issues.
3. Hires, trains, and supervises student workers to assist with data entry, document tracking, the creation and maintenance of financial aid files, and the generation and mailing of award notices and other communications to students
4. Provides general information to prospective and returning students regarding the financial aid application process and federal, state, and institutional guidelines
5. Responsible for receiving financial aid forms, evaluating them for completeness, entering the date into the financial aid management system, and routing the forms to the counselor or director as appropriate.
6. Responsible for retrieving, opening, processing, date entering, and routing incoming mail
7. Responsible for sending outgoing mail
8. Generates letters to students concerning documents needed for the financial aid process
9. Responsible for maintaining office calendars and scheduling appointments for counselors and the director
10. Responsible for monitoring and ordering office supplies
11. Assist the Financial Aid Counselors during peak periods of the day, month, etc. to help greet students, answer the phones, and provide specific information concerning application regulations and procedures.
12. Work independently to complete tasks on a schedule developed by the Financial Aid Director while following federal guidelines.
13. Input all tuition and room waiver awards
14. Verify required GPA’s, hours completed for the various tuition and room waiver programs
15. Responsible for working with IT and the Assessment office to complete surveys
16. Balance monthly with the Business Office on Title IV accounts
17. All other duties assigned
TO APPLY: Applications should consist of (1) a detailed cover letter addressing the expectations of the position; (2) a current resume/curriculum vitae; (3) a list of three professional references with complete contact information and a notation describing the work relationship with each; and (4) a completed *Disclosure Statement. (Official transcripts are required upon hiring.)
Applications should be sent electronically to Employment Services at es@ecok.edu. Application review will begin immediately and continue until the position is filled. For more information about ECU, visit our website at http://www.ecok.edu.
***Please do not include a full Social Security Number on documents. Please provide only the last four (4) digits. We may never receive your information if a full Social Security Number is listed on any document. Our email system will reject emails if it detects a full Social Security Number, therefore Employment Services will not receive your information. ***
East Central University, in compliance with all applicable Federal and State laws and regulations, does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, sexual orientation, genetic information, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admission, employment, financial aid, and educational services. The following person has been designated to handle inquiries regarding the non-discrimination policies: Employment Services Director, 1100 E. 14th St., Admin. 160, Ada, OK 74820, (580) 559-5260.