ECU Alumni Directory Project with PCI
The 2025 ECU Alumni Directory project is a collaboration between the ECU Office of Alumni Relations and Publishing Concepts Inc. (PCI), a family-owned business in Dallas, Texas, to create a membership directory. We do this project, approximately, every 5 years. The directory will include the names and contact information of all participating alumni. PCI has been publishing directories for educational institutions for almost 100 years, perfecting the art of collecting essential data, gathering stories, and transforming that information into beautiful, four-color hardbound and digital directories. The project allows the ECU Office of Alumni Relations to update the alumni database and receive important information from their members.
We understand you may have questions regarding the 2025 ECU Alumni Directory Project. Please review the frequently asked questions below. After reviewing these questions/answers, if you do have follow-up questions, please reach out directly to PCI customer service desk at 1-800-982-1590 or customerservice@publishingconcepts.com.
PCI Partnership
With our limited resources, we would never be able to tackle a project like this. By partnering with PCI, we are able to access their trained staff of real, live human beings who are excited to listen to what you have to share. PCI will also help collect and assemble the data into the directory that we can share with all alumni. Please note, we have only shared your contact information with PCI in conjunction with this project. We have NOT sold your contact information, or otherwise used it for outside marketing purposes.
What's Next?
You will be receiving email and postcard communications from the PCI team with instructions on how to participate. See the sample postcard below. These communication methods are legitimate and all have been approved by the ECU Office of Alumni Relations.
Sample
Frequently Asked Questions (FAQ)
1. I received an email/postcard/phone call from a company asking for my personal information and said they were working with East Central University. Tell me more about the project.
We have partnered with PCI (also known as Publishing Concepts) to produce our new alumni directory. PCI is a family-owned business based in Dallas, TX, that has published directories for educational institutions, fraternities, sororities, and military organizations across the nation for over 100 years.
This project allows East Central University to receive important updates to our database so we can better serve our alumni.
2. Does East Central University benefit from this at all?
Yes, in a few different ways:
- Updated Information – allows us to effectively communicate with and engage alumni
- Legacy – preserves the history of our school
- Pride – wearing apparel shows support and love for our school
3. How do I know my information will only be used for directory purposes?
PCI is committed to protecting your information. The names, addresses and information provided to PCI for the publication of the Directory will be held confidential by PCI, except to the extent that they are utilized in, or in the preparation of, the Directory and except as required by court order or law.
4. I would like to verify or update my information. How can I do this?
- If you received a postcard or an email with a telephone number, you may call the number to speak with a real, live human being representing the East Central University project. They will verify the information we have on file for you and make any updates where needed.
- If you received an email with an embedded link, simply click the link to go to the online site and review your information.
- If you did not receive a postcard or email, you may call the dedicated East Central University update line at 1-800-488-7324.
- If you are living internationally or are unable to call the update line, please email PCIservice@publishingconcepts.com. PCI will send you a personalized link to update your information.
5. Can I choose what information prints in the directory?
When you call to update your information, you can tell the representative if you prefer any of your information be excluded. You can also communicate your preferences to PCI’s customer service helpdesk at 1-800-982-1590 / PCIservice@publishingconcepts.com or to the Office of Alumni directly at alumni@ecok.edu.
6. Can anyone purchase a directory?
The East Central University Alumni Directory is available for sale only to East Central University alumni. You will be listed in the directory whether you decide to purchase a copy or not.
7. When will I receive my directory?
The total duration of the directory project is about 12-16 months. Since we began the project in April 2025, the directories will be distributed from April through August 2026..
8. I ordered a directory/package over the phone and would like to cancel my order. How do I do this?
Contact PCI’s customer service helpdesk at 1-800-982-1590 / PCIservice@publishingconcepts.com, and they will take care of this for you.