Blackbaud Portal FAQs

 

What is the portal?

The portal is a custom website you can use to stay connected with East Central University. With the portal you can:

·       Give one-time or recurring gifts using a debit or credit card, or drafted from your bank account.

·       Save payment methods -- or use ApplePay or Click to Pay -- to avoid entering your payment information each time you give.

·       View details about your about previous online and offline gifts, including cash or checks.

·       Update your personal and contact information for our records.

 

How do I get started with the portal?

1.     You’ll receive an email from us inviting you to join the portal. Select Accept your invitation to create a portal account.

2.     Verify the name and email address to use for your account. Please use an email address we have on file for you. If you are not certain which email to use, check the email address you received the most recent communication from alumni@ecok.edu

3.     Check your email inbox for the 6-digit code to confirm your email address.

4.     Create a password and sign in.

5.     Bookmark the homepage in your browser so you can return to the portal as needed. If you need to sign in, enter your email address and password on the Blackbaud ID screen.

 

What is a Blackbaud ID?

The portal is powered by Blackbaud, our fundraising management technology provider. The Blackbaud ID is a portal user account to keep your private information is safe and secure. By signing in, we can track your giving and profile updates in our fundraising management system.

 

Will I receive a confirmation receipt when I give using the portal?

Yes! You should always receive an email confirmation receipt after you make a gift via the portal.

 

Who do I talk to if I have additional questions about the portal?

Contact our office at 580-559-5651, or email us at alumni@ecok.edu and we would be glad to answer any additional questions.